Less Is More

Simpler & Better Medicine

Does Electronic Messaging Reduce Incoming Telephone Calls? — October 4, 2016

Does Electronic Messaging Reduce Incoming Telephone Calls?

Summary: A practice of NOT using an internet patient communication portal might actually be associated with lower rates of telephone calls, compared to a practice of implementing an internet patient communication portal in an effort to reduce phone calls. (In other words, implementation of an internet portal may be associated with increased phone call volume)

http://www.ncbi.nlm.nih.gov/m/pubmed/27613794/

Strength of Recommendation = C

Medicare costs in urban areas and the supply of primary care physicians. — September 11, 2015
In California, Primary Care Continuity Was Associated With Reduced Emergency Department Use And Fewer Hospitalizations. — August 24, 2015
Primary care physicians and specialists as personal physicians. Health care expenditures and mortality experience. — July 10, 2015

Primary care physicians and specialists as personal physicians. Health care expenditures and mortality experience.

Summary: Having a primary care physician as one’s personal doctor may be associated with up to 33% lower annual health care expenditures and a lower adjusted rate of mortality, compared to having a specialist as one’s personal physician.

http://www.ncbi.nlm.nih.gov/m/pubmed/9722797/

Strength of Recommendation = B

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